Class and Workshop Registration Policies
Registration & Payment
Registration for workshops, classes, and events is not finalized until full payment has been successfully processed. Payment can be made online or in person. When registering for a workshop, class, or event you agree that: (i) you are responsible for reading the full event listing before making a commitment to register: (ii) you enter into a legally binding contract to pay for the services when you complete the check-out payment process. The prices we charge for our sessions are listed on the website. We reserve the right to change our prices displayed at any time, and to correct pricing errors that may inadvertently occur.
Due to limited class sizes and preparation/planning, we request that you cancel (in writing, email) at least 5 business days before the scheduled class. This gives us the opportunity to fill the seat. Class cancelation notifications should be emailed to firstname.lastname@example.org.
**Requests must be emailed in order to received a credit/refund per the policy outlined below.**
Cancellations made 5 days or more in advance of the scheduled class date, will receive a refund or credit towards future classes. Cancelation made less than 5 business days scheduled class date will be issued credit only. You may use these credits towards any future class. However, if you cancel less than 72 hours before the scheduled session, you will lose the payment for the class. Please email us with any questions or concerns. Changes or exceptions to this policy are at the sole discretion of the owners.
If for any reason Imagine NEPA must cancel a single class or series of classes parents will be notified and a credit issued.
Missing a Class
If you know your child will be missing a class during a semester you can request a credit to your account. Families can be credited for up to 2 missed classes per semester with advanced notice. If you know you will be missing more than 2 classes in a semester, please register using the Drop-In option. This will allow you to choose the classes you can attend.
**Requests must be made in writing (email email@example.com) prior to the FRIST session of the semester.**
Theater Workshop Attendance
Participants are expected to attend all scheduled rehearsals and performances. We ask that parents/guardians share any known conflicts as soon as possible and all known conflicts must be communicated by the first day of the workshop. It is essential to communicate any conflicts in advance so we can cast roles and plan our rehearsals accordingly.
In the event a participant misses more than 2 rehearsals (without prior notification) it will be up to the discretion of the staff if they will perform in the shows. Refunds will not be issued in this circumstance.
Exceptions to the attendance policies may be considered on a case by case basis. If you are unsure, reach out to us prior to registering.