Class and Workshop Registration Policies
Registration & Payment
Registration for workshops, classes, and events is not finalized until full payment has been successfully processed. Payment can be made online or in person. When registering for a workshop, class, or event you agree that: (i) you are responsible for reading the full event listing before making a commitment to register: (ii) you enter into a legally binding contract to pay for the services when you complete the check-out payment process. The prices we charge for our sessions are listed on the website. We reserve the right to change our prices displayed at any time, and to correct pricing errors that may inadvertently occur.
Due to limited class sizes, we request that you cancel at least 7 business days before the first scheduled class. This gives us the opportunity to fill the class. You may cancel through our website but we ask that you also email us at firstname.lastname@example.org. Refunds are not automatic so emailing us will ensure we process your refund or credit in a timely manner.
Cancellations made 7 days or more in advance of the first class date, will receive a refund or credit towards future classes. Cancelation made less than 5 business days from the first class will be issued credit only. You may use these credits towards any future class. However, if you do not cancel prior to 48 hours before the first scheduled session, you will lose the payment for the class. Please email us with any questions or concerns. Changes or exceptions to this policy are at the sole discretion of the owners.
If for any reason Imagine NEPA must cancel a single class or series of classes parents will be notified and a credit issued.
Missing a Class
If you know your child will be missing a class during a series you can request a credit to your account. The request must be made in writing (email email@example.com) prior to the first session of the new class series. Families can be credited for up to 2 missed classes per quarter with advanced notice.
Quarters: Jan-March, April-June, July-Sept, Oct-Dec
Theater Workshop Attendance
Participants are expected to attend all scheduled rehearsals and performances. A form will be sent to all parents/guardians that will include a place to list any known conflicts. It is essential to communicate any conflicts in advance so we can plan our rehearsals accordingly. In the event a participant misses more than 2 rehearsals (without prior notification) it will be up to the discretion of the staff if they will perform in the shows. Refunds will not be issued in this circumstance.